Privacy policy

Last updated: 4 March 2026

Who We Are

JustBeef ("we", "us", "our") operates this website and online store. Our registered address is: Stocks Green, Old Road, Feering, England, CO5 9RN.

For data protection purposes, we are the data controller responsible for your personal information.

What Information We Collect

When you visit our website or place an order, we collect:

Information you provide to us:

  • Name, email address, phone number
  • Billing and delivery addresses
  • Payment card details (processed securely by our payment provider)
  • Order history and preferences
  • Communications you send us

Information collected automatically:

  • IP address and browser type
  • Pages you visit and how you navigate our site
  • Cookies and similar technologies (see our Cookie Policy)

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Process payments and prevent fraud
  • Provide customer support
  • Send marketing emails (only if you've opted in)
  • Improve our website and products
  • Comply with legal obligations

Legal basis: We process your data based on:

  • Performance of our contract with you (to fulfil orders)
  • Our legitimate business interests (to improve our service and prevent fraud)
  • Your consent (for marketing communications)
  • Legal obligations (such as accounting requirements)

Marketing Communications

We'll only send you marketing emails if you've opted in to receive them. You can unsubscribe at any time by:

We'll still send you essential emails about your orders even if you unsubscribe from marketing.

Who We Share Your Information With

We share your information only when necessary, with:

  • Shopify – Our e-commerce platform provider who hosts our store and processes transactions. Read Shopify's privacy policy at https://www.shopify.com/legal/privacy
  • Delivery carriers – Royal Mail, Evri, Hermes, etc. (to deliver your orders)
  • Payment processors – To securely process your payments
  • Email service providers – To send order confirmations and marketing emails (if you've opted in)

We do not sell your personal information to third parties.

How Long We Keep Your Information

We retain your personal information for as long as necessary to:

  • Fulfil your orders and provide customer support
  • Comply with legal obligations (e.g., tax records for 6 years)
  • Resolve disputes and enforce our terms

Marketing data is kept until you unsubscribe or ask us to delete it.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information (in certain circumstances)
  • Object to processing of your information
  • Restrict how we use your information
  • Data portability (receive your data in a portable format)
  • Withdraw consent for marketing at any time

To exercise any of these rights, contact us at support@just-beef.co.uk

Cookies

We use cookies to improve your experience on our website. Cookies are small text files stored on your device.

  • Essential cookies: Required for the website to function (e.g., shopping cart)
  • Analytics cookies: Help us understand how visitors use our site
  • Marketing cookies: Used to show you relevant advertisements

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect website functionality.

Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Payment information is encrypted and processed securely by our payment provider.

However, no online transmission is completely secure. Please keep your account password safe and contact us immediately if you suspect unauthorized access.

Third-Party Links

Our website may contain links to other websites. We're not responsible for the privacy practices of these sites. Please review their privacy policies before providing any information.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect information from children. If you believe we've collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We'll post any changes on this page and update the "Last updated" date. For significant changes, we'll notify you by email.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

Email: support@just-beef.co.uk

Address: Stocks Green, Old Road, Feering, England, CO5 9RN

Complaints

If you're unhappy with how we've handled your personal information, you have the right to complain to the Information Commissioner's Office (ICO):

Website: https://ico.org.uk/make-a-complaint

Phone: 0303 123 1113